Claire Bilby Moves On To Disneyland Paris; Ken Potrock Takes Over Disney Vacation Club

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Claire Bilby Message to Members

Dear Members,

I want to share an important Disney Vacation Club organizational announcement with you, our Member families.

As Disney continues to identify ways to deliver the best-possible vacation experiences, the company is providing new growth opportunities for members of the leadership team. In this case, Disney is giving me the opportunity to lead the Sales and Marketing organization at Disneyland Paris, leveraging my depth of international sales experience.

I am thrilled about this new opportunity, which begins February 1, and also deeply proud of the great work our team has done over the past couple of years at Disney Vacation Club. The team has accomplished so much and truly elevated the benefits, perks and experiences we provide to our Members.

You will be pleased to learn that longtime Disney leader Ken Potrock is succeeding me at Disney Vacation Club as Senior Vice President and General Manager. I can tell you that you’re in great hands with Ken. He is a wonderful leader, full of creativity and passion for the Disney brand, and extremely talented. Most recently, Ken has served as the Senior Vice President of Disney Sports Enterprises and Downtown Disney in Florida. I have known him for a long time and couldn’t be more delighted with his passion for the Disney brand, for innovation, and for always putting our Guests and Members first. In his new role, Ken will also have responsibility for Adventures by Disney, our family guided-tour business.

As I say “au revoir” for now, please know how much I have enjoyed my time with Disney Vacation Club and the privilege of getting to know so many of our Members. I look forward to Ken and the rest of the organization continuing to enhance the Member experience in creative and magical ways!

At Disney Vacation Club, it’s all about you – the Member – and that commitment will never change. Thank you for vacationing with Disney year in and year out. We look forward to delighting and surprising you each time we welcome you home.


Claire Bilby

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Author: Cheryl

Cheryl is a Disney Fan , she is also vegan and jewish. She’s addicted to BravoTV and spends her time volunteering for Hadassah, more information about Hadassah’s life saving research can be found at —-——————-——————-———-——————-——————-——— ———————-—— About this website: On the Go in MCO is a lifestyle and informational blog about all that central Florida has to offer! Enjoy our unique perspectives and news about the Orlando area attractions and resorts at Walt Disney World, and Universal Studios Florida and Islands of Adventure. Our adventures also take us to Tampa Bay and LEGOLAND Florida in Winter Haven.—-———————————-—-———-——————-——————-——— ——————-———— The site also features posts on finding activities, places to go and things to do in the Orlando & Central Florida Areas that are off the beaten path. —-——-——————-——————-——— —————-——— On The Go In MCO welcomes opportunities for product reviews, giveaways, sponsorships and other promotions based on companies and products that would be beneficial or of interest to our readers. As a contributor I am open to travel opportunities as well as advertising. adheres to full disclosure and FTC guidelines. Requests for site statistics may be directed to —————————————-——————-———————- I am not employed. In addition I am not employed with The Walt Disney Company or any of its subsidiaries – The posts here are of my own opinion and do not represent the position or opinion of the Walt Disney Company. For official Disney information and news visit or their All Disney characters and images mentioned are ©Disney. All other text, ideas and images are ©Shelley Caran unless noted. Items provided to for review will always be clearly noted on the post itself as well as any other terms of sponsorship or payment for reviews. Any feedback or questions or ideas can be sent by emailing

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