Discovery Cove Guests Swim with the Fishes…Help Save the Reefs
Guests who swim among tropical fish at Discovery Cove in Orlando now have a new connection to the world’s oceans: When they swim in the park’s Grand Reef, or participate in the SeaVenture® underwater dive experience, they are surrounded by — and supporting – a conservation research program that aims to protect the world’s most fragile ocean reefs.
Rising Tide Conservation is an innovative initiative – started by SeaWorld and now including universities, professional aquarists, aquaculture facilities and retail pet supply companies as partners — that promotes efforts to breed and raise marine tropical fish in aquaculture facilities rather than collecting them in the wild. Collection of marine tropical fish can cause damage to both the reef and the ecosystem it sustains.
Discovery Cove directly participates in the program by collecting and donating fish eggs that otherwise would not hatch and purchasing fish that have been raised through the program. The eggs that are collected are sent to partner laboratories in the program to be utilized in breeding research.
The Grand Reef at Discovery Cove, which all guests can swim and snorkel in, is now home to hundreds of fish that have been aquacultured through this initiative, and hundreds more that are involved in the research program by providing eggs.
Additionally, new this year, guests who participate in the SeaVenture program also will directly help support Rising Tide Conservation, as the park is donating five percent of every program purchased.
“Rising Tide Conservation is a forward-thinking, innovative program that will have long-term, positive impacts on whole reef-based ecosystems and we are proud of our company’s long-held support of it,” said Discovery Cove Vice President Stewart Clark. “Now guests, too, can see firsthand – and be a part of – the efforts of multiple groups working together to help save reefs.”
Two new announcements feed the frenzy for the coming of the hypercoaster
Two announcements about the highly anticipated Mako has thrill ride enthusiasts in a frenzy!
The new coaster, which will be Orlando’s tallest, fastest, and longest hypercoaster, will take riders on an adventure like no other as the attraction now has a grand opening date of June 10, 2016.
The countdown in on!!!!!
Feeding the frenzy is a new live presentation in the park for guests who want a sneak peek starting now. The new presentation gives guests a preview of the ride design, construction and experience, and also shares interesting educational facts about sharks in the wild that need our help.
The preview presentation, called Mako Rising, is now being shown at Nautilus Theater daily at 11:45 a.m. and 2:45 p.m. Audience members enjoy complimentary snacks as they relax in the cool indoor theater and participate in the informative, interactive experience. All audience guests also will receive special in-park offers and the opportunity to win a prize during the presentation.
LEGOLAND Florida Resort Partners with Autism Speaks
Partnership includes Central Florida Fundraising Walks, raising awareness, and a focus on making the vacation destination more accessible for guests with Autism
Expanding its efforts to accommodate guests with special needs, LEGOLAND Florida Resort is partnering with Autism Speaks, the world’s leading autism science and advocacy organization, to make its iconic, kid-centric theme park a more welcoming place for guests with autism.
Working closely with Autism Speaks, the vacation resort #BuiltForKids currently is installing a large panel of hands-on, sensory-stimulating activities in a quiet space within its theme park, the first of several planned projects designed to make LEGOLAND Florida Resort a more autism-friendly destination for children and families.
“Autism Speaks applauds the efforts of LEGOLAND Florida Resort to provide special accommodations so that guests on the autism spectrum can maximize their park experience,” said Karen Bacharach, senior director with Autism Speaks’ Southeastern Regional Office in Maitland, Fla. “When asked, our Central Florida volunteers were eager to offer some design considerations to help the resort be autism friendly.”
According to Aymee Good, brand manager at LEGOLAND Florida Resort, a recent refurbishment of the theme park’s Annual Pass processing center provided an ideal opportunity to create a safe, calming space for children with special needs, a project that quickly bloomed into multiple ideas among several departments to make the resort a more welcoming place for kids of all ages and abilities.
Under the partnership, Autism Speaks staff members and volunteers will consult on the development and installation of “quiet rooms” and other resort facilities designed to meet the needs of guests with autism. The organization also will help LEGOLAND Florida Resort create online “social stories” that will provide illustrated walkthroughs of its attractions, shows and other guest amenities, and will consult on other autism-friendly initiatives such as a park map designed for guests with special needs and possible revisions to its existing Guide for Guests with Disabilities.
To better educate LEGOLAND Florida Resort employees (known as “Model Citizens”) about the unique needs of guests on the autism spectrum, Autism Speaks staff members and volunteers will conduct training sessions at the resort at least twice a year and will supply educational material to be distributed to all new hires.
“We’re proud to say that we’re built for kids,” said Rex Jackson, director of Marketing & Sales at LEGOLAND Florida Resort. “By partnering with Autism Speaks and making these smart changes that will benefit so many families, we’re helping to ensure that our resort is truly built for all kids.”
On Saturday, April 23, LEGOLAND Florida Resort will sponsor the Kids Zone area during the Autism Speaks Walk at Tropicana Field in Tampa, Fla., and on Saturday, Nov. 12, during the Autism Speaks Walk at Cranes Roost Park in Altamonte Springs, Fla. The family friendly walks are an inspirational and impactful opportunity to raise money and awareness to help change the future for all those who struggle with autism. For more information, visit walknowforautismspeaks.org.
To learn more about visiting LEGOLAND Florida Resort, including savings on advance purchase of admission tickets, multi-tier annual passes, special events, VIP experiences, educational programs, services for guests with disabilities and themed accommodations at LEGOLAND Hotel, visit LEGOLAND.com/florida.
Cirque du Soleil La Nouba and Experience Kissimmee team up to bring a one-of-a-kind Trapeze performance outside the tent via Facebook Live
La Nouba by Cirque du Soleil Trapeze team to attempt 2 rarely performed Trapeze tricks during a live show
I was lucky enough to get a sneak peek behind the scenes at Cirque du Soleil La Nouba at Disney Springs as Trapeze artists prepare for a performance of a lifetime!
During a live show on Thursday, March 31ST, Cirque du Soleil’s La Nouba, in partnership with Experience Kissimmee, will stream LIVE via Facebook Live and Periscope as the energetic Trapeze troupe attempts two (2) rarely performed tricks that only a handful of Trapeze artists have accomplished. The “Double & ½ Layout to the Legs” is an extremely skillful maneuver that includes a 2 ½ backward layout with a twist, all performed within seconds before the artists is caught by his legs. The second trick will be a “Quadruple” layout, which is rumored to be completed less than 20 times in the 150 year history of Trapeze.
“We are delighted to partner with Experience Kissimmee as we bring this rare performance to life via Facebook Live,” said Neil Boyd, Company Manager for La Nouba. “This collaboration between Cirque du Soleil and Experience Kissimmee allows for a new, emerging way to engage fans during our attempt at feats that are not common to the show.”
To see the live broadcasts from behind the scenes and the trapeze act, visit Experience Kissimmee’s official Facebook page at Facebook.com/ExperienceKissimmee during the 6 p.m. EDT performance of La Nouba on Thursday, March 31. Experience Kissimmee will also broadcast via Periscope. Follow @Kissimmee on Twitter for updates. Fans can check the hashtag #CirqueLIVE on Facebook, Twitter and Instagram to find sneak peeks and broadcasts for the event.
It was a true delight to watch these talented performers practice, and I know that I will be tuning into #CirqueLive with fingers crossed and breath held!
This week’s Wordless Wednesday takes us to Universal’s Islands of Adventure where we find the ruins of the Temple of Poseidon where we join the Global Discover Group to venture into Poseidon’s Fury on the Lost Continent.
LEGOLAND Florida Resort Announces Five Big Projects to open by 2017
LEGOLAND Florida Resort announced their largest expansion in the history of the park as five big additions will be coming to the Resort by 2017.
With a new and exciting Resort opening, three attractions, and several upgrades to the LEGOLAND Florida Water Park there is a lot to look forward to at LEGOLAND!
LEGOLAND Beach Retreat – Opening mid 2017
Under construction now across the street from LEGOLAND Florida on Lake Dexter, the LEGOLAND BEACH RETREAT will have a completely different feel from the LEGOLAND Hotel while still providing the same level of extraordinary service and exclusive amenities.
The Resort is made up of 83 single-story duplex units, offering 166 separate accommodations that sleep up to five, that will create a village-style, lakefront retreat complete with a LEGO Lighthouse.
Amenities at the LEGOLAND Beach Retreat will include a themed pool, a sandy play area, a buffet-style restaurant, and complimentary transportation to and from the theme park when the Resort opens mid-2017.
LEGO NINJAGO World – opening early 2017
“LEGO NINJAGO: Masters of Spinjitzu,” is incredibly popular and the inspiration for the newest land coming to LEGOLAND Florida that invites guests to step into a magical, martial arts kingdom where they’ll experience a first-of-its-kind attraction that blends eye-popping, 3D computer animation, “4D” atmospheric effects and groundbreaking technology by Montreal-based Triotech.
The LEGO NINJAGO area will be located near Coastersaurus, and will have multiple hands-on, interactive experiences that will hone kids’ physical skills like NINJAGO heroes Kai, Jay, Cole, Zane, and Nya before their ultimate test on LEGO NINJAGO The Ride.
LEGO NINJAGO The Ride is the largest attraction in this area, and during the ride up to four guests per vehicle will create blasts of animated fireballs, lightning, shockwaves, and ice using nothing more than their hands as they travel through dojos mastering their skills before teaming up to defeat a powerful villain. Riders collect points and scores are displayed when each quest is complete.
The LEGO NINJAGO World is set to open in early 2017.
Creative Cove featuring Build-A-Boat and New LEGOLAND Water Park Amenities – Now Open
The LEGOLAND Water Park has just re-opened for the season with a new play & build area and upgraded amenities to make your next visit REALLY awesome!
The new Creative Cove Build-A-Boat is the newest attraction where kids can create and race LEGO watercraft through fast-flowing rivers alongside cheering crowds in a setting inspired by the popular LEGO City Coast Guard sets.
The Imagination Station has a new expansion that now lets younger model citizens build and play with colorful DUPLO bricks in a water-filled activity center.
Additional dining offerings, increased seating capacity and complimentary Wi-Fi throughout the entire water park round out the all-new offerings for 2016.
“LEGO NEXO KNIGHTS 4D: The Book of Creativity – Opening May 26, 2016
Based on the new LEGO series of building sets and the just-launched TV show,“LEGO NEXO KNIGHTS 4D: The Book of Creativity” will join the rotation of current 4D movies shown in the Wells Fargo 4D Theater.
This all-new theatrical attraction is set in the futuristic Kingdom of Knighton and pits five young knights against the evil Jestro and his sidekick, the Book of Monsters, in a battle for control of a rare book of magic that gives its owner tremendous power.
“LEGO NEXO KNIGHTS 4D: The Book of Creativity” is a 12½-minute long, immersive experience combines 3D computer animation with “4D,” real-world effects that bring the high-tech action bursting off the screen and into the audience.
Elsewhere in the theme park, kids will discover six exclusive shields that unlock unique NEXO Powers within the LEGO NEXO KNIGHTS: Merlok 2.0 mobile app for iOS and Android devices.
LEGOLAND Night Lights – Summer 2016
On June 18, 2016, the LEGOLAND Florida Resort will debut its latest all-new event, which will be a celebration of summertime fun featuring extended park hours, meet-and-greet opportunities with some of your favorite LEGO characters, exclusive opportunities to build alongside LEGO Master Model Builders, and a brick-tacular NINJAGO fireworks display that will light the night above Lake Eloise with brilliant colors and triumphant music.
This event will be held exclusively at the LEGOLAND Florida Resort every Saturday and Sunday from June 18 to July 31, and is included with park admission.
These five new projects mark the largest expansion of LEGOLAND Florida in its whirlwind 4 ½ years! It is amazing to see how far the park has come, and I am excited to see the new additions take it into the future..brick by brick.
For more information about visiting LEGOLAND Florida Resort, including savings on advance purchase of admission tickets, multi-tier annual passes, special events, VIP experiences, educational programs, services for guests with disabilities, and themed accommodations at LEGOLAND Hotel visit www.legoland.com/Florida.
If you and your family will be celebrating Easter at Walt Disney World, you will find many ways to make your day unforgettable!
Easter Day Religious Services
Disney’s Contemporary Resort will be hosting Easter Day Religious Services for guests, and while you do not need to be staying specifically at the Contemporary Resort to join in the services you will need to find your own way to the resort.
For the best transportation options, visit your Resort’s Concierge Desk and speak to a Cast Member.
Guests can be a part of an Easter Day Religious Ceremony at Disney’s Contemporary Resort.
There will be three Services:
Catholic Mass: 8:00am & 10:30am
Protestant Service: 9:15am
Easter Day Meals
So many family memories around Easter are created around the dinner table, and even if you are away from home you can still have a wonderful holiday family meal at Walt Disney World.
Throughout the Walt Disney World Resort you will find that several dining locations are adding special touches to meals through out the day.
Boatwright’s Dining Hall – Disney’s Port Orleans Resort Riverside: Brunch Buffet
Boma – Flavors of Africa – Disney’s Animal Kingdom Lodge: Breakfast Buffet
Cape May –Disney’s Beach Club Resort: Breakfast & Dinner Buffet
Captain’s Grille –Disney’s Yacht Club Resort: Brunch Buffet
Chef Mickey’s –Disney’s Contemporary Resort: Brunch Buffet
The Wave –Disney’s Contemporary Resort: Brunch Buffet
Epcot World ShowPlace – Epcot World Showcase: Brunch Buffet
Easter Activities at the Resorts
If you are looking for an Easter Egg Hunt or Candy Dash to help complete your Easter Celebrations, you find that Easter Day is full of activities at the Walt Disney World Resorts.
Guests at the following Disney’s on-site Resorts will find special Easter themed recreation activities on Easter Day, and some will also host special Easter Character Meet & Greet Opportunities, Easter Egg Hunts, and Candy Dashes.
Disney’s All-Star Movies Resort
Disney’s All-Star Music Resort
Disney’s Animal Kingdom Lodge – Jambo House
Disney’s Animal Kingdom Villas – Kidani Village
Disney’s Art of Animation Resort
Disney’s Beach Club Resort
Disney’s Boardwalk Inn & Villas Resort
Disney’s Caribbean Beach Resort
Disney’s Coronado Springs Resort
Disney’s Fort Wilderness Resort and Campground
Disney’s Grand Floridian
Disney’s Old Key West Resort
Disney’s Polynesian Village Resort
Disney’s Pop Century Resort
Disney’s Port Orleans Resort – French Quarter
Disney’s Port Orleans Resort – Riverside
Disney’s Saratoga Springs Resort
Disney’s Wilderness Lodge
Disney’s Yacht Club Resort
For a full schedule of activities and if Characters will be visiting your Resort, check with the Concierge Desk. Also make sure you arrive 10-15 minutes early to ensure you will be able to participate.
Meeting the Easter Bunny and more at the Magic Kingdom
You can meet Mr. and Mrs. Easter Bunny daily from 9:00 am – 6:00 pm until March 27, 2016 in the Town Square Area. There will also be a PhotoPass photographers available so you can get a family photo.
Disney’s Festival of Fantasy Parade will take place at noon and 3:00 pm daily, and March 26 & 27, the Azalea Trail Maids will be in a pre-parade before the Festival of Fantasy parade. They will also be in Town Square for meet and greets on March 27.
Easter Egg Display
Every year the chefs at Disney’s Grand Floridian Resort create stunning Disney themed Easter Eggs that are pieces of art created from chocolate and sugar that are displayed in the Resort’s lobby.
You definitely don’t want to miss these beautiful Easter Eggs!
Ostrich Egg Silent Auctions
This year both Disney’s Animal Kingdom Lodge – Jambo House and Disney’s Animal Kingdom Villas – Kidani Village will host Ostrich Egg Silent Auctions.
The eggs, uniquely designed by Resort Cast Members, are displayed in the Lobbies of each resort from 10:00am-5:00pm Wednesday, March 23 – Thursday, March 24, and guests have the opportunity to take part in a silent auction to win one of these fantastic eggs.
The winning bids are announced on Friday, March 25th, and all proceeds earned will be donated to the Disney Conservation Fund.
Returning to Epcot is the Egg-stravaganza! From March 2-27, guests search Epcot’s World Showcase for special hidden Easter Eggs themed to some of your favorite Disney Characters.
What can you egg-spect? From March 2 – March 27, search for special hidden ‘eggs’ themed to Disney characters at some of your favorite theme parks.
How it works:
Purchase a Map and Stickers for $5.95, plus tax and no discounts apply, at Heritage Manor, Pin Central, Port of Entry, and World Traveler.
Egg-splore Epcot’s WorldShowcase for ‘eggs’ that portray Disney characters!
Record your findings by placing the matching sticker on the specially themed Egg-stravaganza map to represent that location.
Show your completed map to the Cast Member in the redemption location inside Port of Entry, and play a game of ‘egg-scramble’ to pick up your surprise.
Tangled: The Musical, exclusive to the Magic in Disney Cruise Line’s Fleet, debuted last November and I had an opportunity to see the production, talk with the designers, and step into The Snuggly Duckling as the ship was in dock in Miami.
At an hour long, only 40 minutes shorter than the movie, Tangled: The Musical is a visually stunning production that brings the beloved animated world to life with just as much heart with three new songs created just for this show.
The show stays true to the storyline from the hit feature film—with a few special twists to create a live stage production—featuring favorite characters like Rapunzel, Flynn Rider, the villainous Mother Gothel and Maximus the guard horse.
The story follows the thrilling adventure of Rapunzel as she escapes the confines of her tower and the clutches of Mother Gothel, who wishes to shield the secret of Rapunzel’s magical golden tresses and royal roots. Rapunzel strikes up an unlikely friendship with the suave, crown-stealing bandit Flynn Rider, and together they face ruffians, thugs and a budding romance on a hair-raising journey filled with classic Disney playfulness and whimsy that will delight audiences of all ages.
The amazing composer Alan Menken and lyricist Glenn Slater returned to pen the three new songs and to add musicality to the flow of Tangled: The Musical.
The three new songs are “Flower of Gold” which opens the show with a look at the birth and abduction of Rapunzel, “Wanted Man” gives us a closer look at who Flynn Rider is, and my favorite “When The Princess Returns” is set in the Kingdom of Corona and captures the spirit of just how much Rapunzel was loved and the optimism & hope surrounding her hopeful return.
In addition to new melodies you will also experience favorite songs from the movie, including “When Will My Life Begin,” “Mother Knows Best,” “I’ve Got a Dream”, and the Grammy Award-winning ballad “I See the Light” that will bring you to tears.
The production is full of beautiful costumes, puppetry that will have you wondering how they bring Maximus to life, and sets that transport you from the Walt Disney Theatre & immerse you in the world of Tangled.
Disney assembled an all-star creative team to develop this extravagant production, and having the chance to talk with them only made me appreciate Tangled: The Musical more.
Master puppet designer Michael Curry, whose extraordinary creations are featured in Disney’s Tony Award-winning musical “The Lion King” on Broadway, has created a new standard and level of puppetry in Maximus blending craftsmanship with the comedic abilities of the actor to create this sassy character who is the mane.
During our time on the Magic, we got to hear from the two of the show’s designers.
Tony Award-winning designer Paloma Young joined the team to create the beautiful and vibrant costumes. While the inspiration for the costumes came from a ‘natural place’ with flower iconography and natural textures, Paloma had a personal inspiration for Rapunzel that you might not expect.
I’ve been calling her the ‘Pinterest Princess’, in that she has so much energy and creativity. And she paints, she bakes, she braids her hair in all sorts of different ways, and is sort of this contemporary idea. You can just imagine Rapunzel’s Pinterest Board with things like ‘Today this is how I painted the lanterns’, so I was inspired by both Folk Craft and contemporary interpretation of Folk Craft.
Bradley Kay is the Senior Art Designer of Tangled: The Musical, and he spoke on the process of bringing Tangled to life on stage.
When I got the script I went back to the source material. To Bavaria, the forrest, the palace, the scope of the area, the lanterns, and really all the elements and how we could adapt that to bring the show to the stage so we aren’t lifting and repeating the film and make it much more theatrical.
With that we started looking at the carvings and the paint styles.
This is Rapunzel and this is Rapunzel’s view of her world, so we started off very rigid from the moment you enter the Tower. But when we get to her it gets soft and fluid reflecting her murals and paintings. Then once we go out of the Tower with her, I tried to go through her eyes where everything is even more soft and fluid with no straight lines in the entire set.
The Tangled fun doesn’t stop there at O’Gills Pub has been taken over by Thugs for the night, and you can sling a mug at The Snuggly Duckling.
I was bowled over by tith clever details from the movie and touches inspired by the regulars of The Snuggly Duckling! I mean…who WOULDN’T want to play a game of THUGO!
In the main dining rooms of the Magic, you will also find two desserts from The Snuggly Duckling.
I really enjoyed my time with Disney Cruise Line on the Disney Magic to see Tangled: The Musical, and I have my fingers crossed that I will get to experience a full sailing one day!
You can find more pictures from my time on the Disney Magic to experience the ship and Tangled: The Musical on our Facebook Page.
For more information about the sailings of the Disney Magic, check out the Disney Cruise line website.
This week’s Wordless Wednesday takes us to the most magical time of day in the Most Magical Place on Earth. The sunsets at the Magic Kingdom are amazing, and I just happened to look up at Cinderella Castle at just the right moment.
Discovery Cove now lets guests design the perfect vacation package
— Hotel stays, meal plans, front-of-line access, reserved seating and multi-park tickets among new package perks —
With a few mouse clicks, Discovery Cove guests can now transform a single-day experience into an entire vacation that includes accommodations at one of the park’s official partner hotels.
Discovery Cove Vacations, a new online booking tool, allows guests to design a custom-tailored package that meets their specific travel needs. All packages start with a day at Discovery Cove, an all-inclusive resort park best known for its dolphin swim experience. Once they’ve planned their visit, guests can add a hotel stay in one of 16 partner hotels, many within walking distance.
All packages include unlimited admission to SeaWorld Orlando® and Aquatica, SeaWorld’s Waterpark™, for 14 consecutive days around the date of the reservation, as well as reserved seating at SeaWorld’s inspiring shows, 10% off dining and merchandise purchases in the park, early park access on select days, and one Cup that Cares, a build-your-own personalized penguin-shaped character cup available exclusively at SeaWorld’s Antarctica – Empire of the Penguin. In addition, guests who chose any of the Official Hotels of SeaWorld also receive front-of-line access on rides, complimentary transportation to the parks, and access to the exclusive SeaWorld Rescue Tour, a behind-the-scenes look at SeaWorld’s rescue and rehabilitation facilities. All hotels also offer a fifth night free.
With so many package extras, the average savings for a family of four is as much as $400.
“One of the biggest benefits of booking a vacation with us is the level of trust guests can have in the process,” said Toni Caracciolo, vice president of marketing and sales for SeaWorld Parks & Resorts. “Our partner hotels offer a wide range of price points and amenities, and they all maintain the same level of quality and customer service guests have come to expect from our parks. It’s like having a local friend guide you to all the best places while you’re in town.”
Discovery Cove is a one-of-a kind, highly interactive marine park where guests swim with bottlenose dolphins, snorkel among thousands of tropical fish and rays, and play in a fresh-water river. The all-inclusive day resort also has an on-site aviary where guests hand-feed exotic birds.
Guests can help themselves throughout the day to freshly prepared meals like sweet Hawaiian chicken, fire-grilled fish and burgers, summer salads and homemade mac-and-cheese. Snacks as well as beer, wine and frozen daiquiris are available all-day to guests.
Wetsuits, snorkel gear, showers and changing facilities, towels, lockers and environmentally safe sunscreen are complimentary. Private cabanas with hammocks, lounge chairs and a well-stocked fridge are available for an additional fee.
Hopefully it hasn’t happened to you, but this weekend I renewed my Walt Disney World Annual Pass and during the process I ran into to an issue and needed some extra help with a MagicBand issue.
From this experience I wanted to share with you six tips to make the process of dealing with technical issues a little easier.
Six Tips for Dealing with Walt Disney World Ticket and MagicBand Issues
1. Make sure you have the right number to call.
The phone number to call for these issues is (407) 939-7765, which is open 7 days a week from 7am – 11pm EST. If you are a guest under 18, you will need permission to call.
2. Stay Calm.
Now I wish I had followed my own advice as first on this one! The issue I had originally made it seem as if my account was blank, meaning I had lost all of my information and PhotoPass pictures.
But I definitely suggest taking a moment before calling, because it makes communication much easier.
3. Set aside some time for the call.
Getting to the bottom of an issue can take a little time, so make sure you have the time to wait for a Cast Member to answer your call and for the concern to be resolved.
We are all busy, but I found that I am less frantic and more open to finding solutions when I am less stressed about a time crunch.
My worst idea on this one was once calling from the Car Riders Pick-Up Line at my daughter’s school…I don’t recommend that at all!
4. Be at your computer when you call in for help.
While many issues can be also dealt with by looking at the My Disney Experience App, it is often more helpful if you can be in front of your computer when you are speaking with the Cast Member helping you.
5. Share as much information as you can about the issue.
As soon as I run into any issue or concern, the first thing I do is stop dead in my tracks and write down details about how I ran into them so they are easier to identify or recreate if necessary.
Some information you might want to take note of include:
Time & Date of issue
If it happened Online (the Walt Disney World website) or My Disney Experience App or in the Parks
MagicBand Number (if you are trying to link a specific MagicBand to your account)
What exactly happened
What I did after the issue (i.e. Did you check with any of your connected Family or Friends to see if you were still visible in their My Disney Experience App?)
6. Take the survey at the end of the call.
Not being in a rush also includes taking the time to complete the short survey at the end of the call, because the feedback about the lines of communication helps optimize the experience for the future as well as helps recognize Cast Members for doing an exceptional job.
Now while I hope that you never need this information, I hope that you find it helpful in case you do!
New SeaWorld Orlando Bands, Brew And BBQ Discount And Special Offer
Now through March 6, in celebration of SeaWorld Orlando’s popular Bands, Brew & BBQ Festival, the park is offering a special discount of $20 off SeaWorld single-day tickets purchased in advance, and a FREE ice-cold 5-ounce craft brew served on tap alongside a warm sample of pretzel bites at SeaWorld Orlando. The discounted price for the single-day tickets is $79.
The offer also is available to active SeaWorld annual Pass Members who register online. Beer and pretzel nuggets should be redeemed at Mama’s Pretzel Kitchen at the park. Guests must be 21 years of age and a valid photo ID is required. For more information about this special offer, guests can visit our website at SeaWorldOrlando.com or click here.
Each weekend now through March 6, guests can enjoy SeaWorld Orlando’s Bands, Brew & BBQ Festival, which features live concerts from top classic rock and country bands and artists, tasty BBQ and thirst-quenching beer. The event is included with regular park admission.
Scheduled performances include:
Saturday, February 27: ALABAMA
Sunday, February 28: Foreigner
Saturday, March 5: Steve Miller Band
Sunday, March 6: Daughtry
Event festivities begin at 12 p.m. each weekend, with concerts at 4 p.m.*
Bands, Brew, BBQ Festival information:
This year, SeaWorld’s chef experts fire up the grill with a bold array of BBQ options beyond the ordinary. From smoky and spicy to sweet and tangy, there are options for every craving, plus guests can match menu items with specific craft brews or a flight of wine. In addition to the signature acts and festivities, the event also will feature a secondary stage to showcase local bands, and a DJ spinning music for guests to show off their line dancing and boot scootin’ skills.Beyond the stage, guests can enjoy a Harley-Davidson Orlando display of motorcycles specifically for Bands, Brew and BBQ along with a collection of classic cars. Returning this year, the patriotic-themed USO Family Garden will offer animal encounters, Explore Zones and a kid-friendly interactive host making this the perfect place to play for families with young guests. Kids of all ages are invited to enjoy this family-friendly area while they learn to line dance, meet animals and have fun all afternoon.
Bands, Brew & BBQ is included with regular park admission. Stay tuned for the latest event information at SeaWorldOrlando.com as well as SeaWorld’s Facebook and Instagram accounts. Join the conversation using #SeaWorld #BandsBrewBBQ.
*Event times, dates and talent are subject to change or cancellation without prior notice.
Special Loews Sapphire Falls Resort Vacation Package on Sale Now for Universal Orlando’s Halloween Horror Nights 26
Nation’s Best and Most Intense Halloween Event Returns this Fall with All-New Horrifying Content & More Nights Than Ever Before
Vacation Package Gives Guests the Opportunity to Stay at Universal’s Newest On-Site Hotel and Receive $150 Toward Hotel Dining
Guests can now book their visit to experience the ultimate Halloween event – Universal Orlando’s Halloween Horror Nights 26 – and stay at the destination’s newest hotel, Loews Sapphire Falls Resort.
Consistently rated the nation’s best and known for terrifying hundreds of thousands of guests from around the world, Halloween Horror Nights returns to Universal Studios Florida this fall for a record-breaking 31 nights – and with all-new content that will bring unimaginable terrors to life.
The twisted minds of Universal’s award-winning Entertainment team work year-round to create an intense experience that guests will never forget. As soon as the gates of Halloween Horror Nights open, guests become “victims” as they’re immersed in iconic horror films, terrifying hit TV shows and haunting original stories.
Guests will encounter hordes of menacing “scareactors” who stalk their every move, incredibly-detailed haunted houses that bring their worst nightmares to life and outrageous live shows. Plus – when they need a break from the screams – guests can enjoy Universal Studios’ popular rides & attractions throughout the night.
Will you survive?
Guests can now book a special version of the Loews Sapphire Falls Resort vacation package that combines the daytime thrills of Universal Orlando’s two world-class theme parks – Universal Studios and Universal’s Islands of Adventure – with the spine-tingling chills of Halloween Horror Nights.
Special Loews Sapphire Falls Resort Halloween Horror Nights 26 Package
Starts at $209 per adult, per night, tax inclusive
**Select event nights
Sept. 16 – Oct. 31, 2016.
Advance purchase required. Offer valid for bookings now –5/31/16. Offer valid for travel9/16/16 –10/31/16
· 3-night on-site hotel accommodations at Loews Sapphire Falls Resort – Universal’s newest on-site hotel
· 2-Day Park-to-Park Ticket
· Early Park Admission one hour before the theme park opens to one (1) Universal Orlando theme park as determined by Universal Orlando
· 1-Night Admission to Halloween Horror Nights (Sunday – Friday)
· Access to select live entertainment venues at Universal CityWalk
· Plus, for a limited time – guests can receive a FREE $150 hotel dining credit (per room) that can be used at restaurants throughout Loews Sapphire Falls Resort when they book a stay of three nights (Sunday – Thursday).
Opening this summer, Loews Sapphire Falls Resort will be Universal’s fifth on-site hotel. The new, 1,000-room Caribbean-themed hideaway will feature the destination’s largest on-site, resort-style pool at 16,000 square-feet, with a white sand beach, a water slide and cabanas.
Another offer guests can purchase is the Halloween Horror Nights Add-On ticket. This ticket allows guests to add admission to Halloween Horror Nights to the purchase of a regular Universal Orlando theme park ticket for only $59. This offer is valid on any Sunday through Friday event night.
Halloween Horror Nights 26 will run select nights from September 16 to October 31. More details about the event will be announced at a later date. For more information about these offers, visit www.HalloweenHorrorNights.com/Orlando.